AGI – An email that arrives in the middle of the night to Trenitalia passengers, to inform them that the distance will remain on the trains: so the main Italian railway company tried to clarify with customers, and to reassure them, after 100% of ticket sales had been opened and then closed again, with the backstop imposed by the Minister of Health, Roberto Speranza.
“Dear customer – reads the email – we inform you that on all Arrows and Intercities the distancing and the limit of 50% of places remains confirmed to be occupied on a chessboard. Trenitalia, by order of the Minister of Health, in fact suspended the application of the measures previously implemented in accordance with the provisions of the Prime Ministerial Decree of 14 July which allowed the derogation from the social distancing on board the AV trains and Medium and Long Distance in the presence of specific conditions. “
The company’s intention is to “reassure” customers: “Trenitalia keeps unchanged all the other measures on board the train aimed at health protection including: new disinfection and sanitization processes for trains, on board disinfectant gel dispenser, management of incoming and outgoing flows, improvement of the cleaning service on board, disposable gloves and masks supplied to all personnel on board, safety kit distributed on board and containing mask, headrest and hand sanitizing gel “.
It also remains active “the measurement of body temperature at the time of departure in the stations where Frecciarossa and Frecciargento stop. “Trenitalia reminds passengers that their” collaboration is fundamental for a safe journey “and invites them” to wear a mask and often sanitize the hands “.