Six types of messages you should not send in order not to be banned on WhatsApp


WhatsApp is the application with the highest number of downloads in the country. The platform for Android phones and iPhone (iOS) is among the favorites of Brazilians to receive and send messages, but care must be taken when using the app to not violate the terms of use and end up banned from the platform forever. Sending fake news, scams or personal data on WhatsApp can jeopardize the security and privacy of the users themselves, in addition to directly disrespecting the application guidelines. Here are six types of messages that should not be sent or shared on WhatsApp.

1. Fake news

WhatsApp has been one of the main applications used to share fake news in Brazil. It is not for nothing that the messaging app has worked in a series of efforts to contain the sending of fake news on the platform, assigning “Forwarded” stamps to messages forwarded and double arrows to those that have been shared many times, in addition to limiting sharing of content forwarded to just one contact at a time and offer a feature to search for messages on Google.

The sharing of fake news goes against the messenger’s terms of use, so WhatsApp can permanently ban user accounts that forward fake news through the app. The messenger even encourages the reporting of profiles that share inappropriate content – which includes fake news -, since end-to-end encryption does not allow the app to access messages exchanged on the platform.

2. Mass message firing

Just like fake news, mass messaging also violates the application’s terms of use. In fact, both actions were used by robot hiring companies during the last presidential race in the country in 2018. The massive and automated shooting of fake news was confirmed by WhatsApp, which in response banned hundreds of thousands of profiles on platform.

In addition, WhatsApp can sue companies registered in the corporate version of the messenger that use the automation service to send mass messages. In June last year, the messenger also stated that users who do not respect the rules of the platform could also be held criminally liable.

3. Malicious links

WhatsApp scams were even more common during the pandemic caused by Covid-19 in the country. The Emergency Aid coup, for example, claimed more than 7 million victims in April of this year alone. In addition to it, other traps also had an expressive number of accesses and shipments, such as the FGTS scam, the false promotion that offered perfumes using the name O Boticário, the super Monica almanac free and the false Easter promotion that used the name of Cacau Show to distribute free chocolates.

The criminals behind the scams, however, used the same scheme to attract victims and spread the malicious link through WhatsApp. False promotions and false assistance required victims to follow the same procedure each time: they had to answer a few simple questions and, to win the prize, share the malicious link with a number of contacts. That is, following the mechanics demanded by criminals, the victim himself ends up spreading the coup.

Therefore, before forwarding suspicious links on WhatsApp, do a simple search and confirm that the information is true. Redeeming free items and promotions “too good to be true” tend to attract users’ attention and are therefore used by scammers frequently. In addition, it is also interesting to check the characters of links received by the platform before clicking on them, as criminals usually modify letters with similar special characters in order to give credibility to the scam and attract victims to sites that appear safe.

4. Plagiarized content

Sending plagiarized content on WhatsApp is prohibited and violates the platform guidelines. Plagiarism is understood by the messenger as any content that violates the intellectual property, copyright and trademark of any other user or company. As WhatsApp does not have access to messages exchanged by users on the platform due to end-to-end encryption, it is necessary to send an email to the app at [email protected], with information about what happened.

In addition, the platform suggests that the user who has suffered plagiarism should contact the account that may be violating the rights to their intellectual property, since WhatsApp is only able to remove public content, which includes user photo, username profile and status.

5. Personal data

It is also worth mentioning that, as a security measure, personal information such as social security numbers and social security numbers, home addresses and even more sensitive data such as credit card numbers and passwords should not be passed on by the courier, even to contacts that appear to be reliable. The data can be used in an improper way and by malicious people who apply scams through WhatsApp.

It is also worth remembering that the messenger verification code must not be informed to anyone under any conditions. The numeric key, received by SMS, can be used by criminals to apply cloned WhatsApp scams and ask for cash redemptions.

6. Contents that break the law

In addition, any other content that violates laws is also strictly prohibited from being sent through WhatsApp. Any form of violation and misappropriation of the rights of WhatsApp, other users or third parties is not acceptable and, if the rules are broken, the account can be banned from the platform permanently.

Any content that, for some reason, is shared in an illegal, threatening, defamatory or harassing or offensive manner due to ethnic or racial issues, in addition to any content that incites violence is prohibited and violates the messenger usage guidelines. The sharing of messages and automated calls is also not allowed, and users who use message robotization tactics to send spam can even criminally answer for their actions.


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